AI call answering
Answers common customer questions and handles basic call flow with a consistent brand voice.
A Ilene™ Friendly AI
Are your AI agents trying and failing to do the jobs your people should be doing?
friends call me Lena
Your people are the key to your success. Lena handles routine calls quickly and sends everything else straight to the right person.
Lena is a friendly voice answering all calls eager to help callers with their requests. Routine business is done quickly, and everything else is referred immediately to people able to help. Your people are the key to your success and Lena frees them up to do their jobs without having to worry about phone calls or other routine but essential business activities.
- 24/7
- Call answering
- CRM
- Ready workflows
Answer
Handle routine calls, FAQs, and after-hours inquiries without missing new leads.
Book
Schedule appointments and route urgent calls to the right person when needed.
Follow up
Summarize calls, update records, and trigger the next step in the customer journey.
Features
Built for real customer calls, not just demos.
A Ilene™ starts with dependable call coverage and can grow into a full customer experience system.
Appointment booking
Captures customer details and books calls, consultations, or service appointments.
Database updates
Updates customer information so your records stay useful after each interaction.
Customer memory
Advanced plans remember key details so repeat callers get more helpful service.
Call summaries
Creates concise summaries, status reports, and follow-up notes for your team.
Follow-up automation
Triggers check-ins, next steps, and customer feedback requests after calls or services.
Human in the loop
Keeps people involved for better decisions when calls need review, approval, or a personal touch.
A Ilene™ Friendly AI Pricing
Choose the voice system that matches your customer journey.
Starter coverage
Basic Friendly AI
Setup fee: $500
Best for small businesses that need a reliable AI phone agent to answer calls, handle common questions, reduce missed leads, and book appointments.
- One friendly AI
- Answers common customer questions
- Call transfers
- Appointment booking
- Basic call handling
- Customer info updates in database
Setup can be paid upfront or spread across 6 months with the base rate.
Start basicMost flexible
Smarter follow-up
Advanced Friendly AI
Setup fee: $2,000
Best for businesses that want more than call answering and need better customer tracking after each call.
- Everything in Basic
- Customer memory layer
- Call summaries
- Follow-up tracking
- Status reports
- Follow-up automation
- More advanced customer handling
End-to-end system
Full Customer Experience System
Custom quote
Usage: Custom based on setup
Best for businesses that want AI to manage the full customer journey from first call to follow-up.
- Everything in Advanced
- Customer feedback collection
- SMS check-ins
- Post-call or post-service feedback
- CRM integration
- Customer experience reporting
- Advanced workflow automation
Integrations
Connect calls to the systems your team already uses.
Contact us
Let A Ilene™ pick up the phone.
Share your call volume, booking flow, and CRM setup. We will map the right friendly AI plan and confirm the best rollout path.